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Frequently Asked Questions
Are you a manufacturing facility?
Yes, we are a professional factory specializing in automotive suspension components.
What specific products do you supply?
We primarily focus on suspension parts, including high-performance shock absorbers and coil springs.
What is the minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per specific model.
What is the estimated delivery timeframe?
For in-stock items, delivery takes approximately 5-7 days. For custom manufacturing orders, the lead time is generally 55-70 days depending on the order volume.
What kind of warranty is provided for the products?
We offer a quality guarantee of 1 year or 80,000 kilometers, whichever comes first.
How do you handle quality concerns?
We respond to all inquiries within 24 hours. If a technical quality issue is verified, we provide replacement goods and professional technical support to ensure complete satisfaction.
Xinli Technology
