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Frequently Asked Questions
Q1: How do you guarantee product quality?
We ensure quality through a rigorous process: always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
Q2: What range of medical equipment do you provide?
We specialize in Digital Double Column X-ray Machines, Digital U-arm X-ray Machines, Digital Mobile X-ray Machines, and specialized Digital X-ray Machines for Veterinary use.
Q3: Do you offer customization or OEM services?
Yes, as an R&D and production enterprise, we provide complete machines as well as OEM/ODM/DIY components including various racks, floating beds, and generators.
Q4: What is the typical warranty period for your products?
Our standard products, including the X-ray beam limiter, come with a 2-year warranty and lifetime online technical support.
Q5: Can we receive technical training for maintenance?
Absolutely. Customers are welcome to visit our factory for comprehensive maintenance training to ensure smooth operation of the equipment.
Q6: What payment and delivery terms do you accept?
We accept FOB delivery terms. Payments can be made via T/T or L/C in USD or CNY currencies.